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Yum! Brands

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  1. IndustryReach 39

    Taco Bell's drive-thru AI is expanding

    Yum! Brands just announced plans to expand its "Voice AI" ordering system to hundreds of Taco Bell drive-thrus in the US by the end of 2024. The tech has been tested across 100+ stores for two years to cut wait times and ease worker workload. Why it matters: While McDonald's recently retreated from drive-thru AI tests, Yum! is aggressively pushing forward.