NYC lays out its AI playbook for city hall
New York City just became the first major U.S. city to drop an Artificial Intelligence Action Plan, outlining 37 steps to weave AI into municipal services while guarding against algorithmic bias. As part of the rollout, the city launched a new chatbot on its MyCity Business portal to help entrepreneurs navigate red tape. It's an ambitious bid to cut bureaucracy without letting rogue algorithms run city hall.