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Delta Air Lines

Company2 stories

  1. IndustryReach 44

    Delta is using AI to charge you the absolute maximum you'll pay

    Delta Air Lines is rolling out an AI dynamic pricing system powered by Fetcherr to determine the highest airfare individual travelers are willing to swallow. Currently applied to 3% of ticket prices, Delta plans to expand the tech to 20% by year's end. While executives rave about favorable revenue gains, consumer advocates are sounding alarms over algorithmic gouging.

  2. IndustryReach 36

    Delta brings AI to the terminal to fix airport travel

    Delta CEO Ed Bastian just unveiled Delta Concierge, an AI assistant launching this year to rebook delayed flights and guide passengers to their gates. Instead of generic chatbots, the airline is targeting real operational pain points, using AI behind the scenes to optimize gate assignments and flight connections.