911 centers tap AI to handle non-emergency calls
Aurelian just raised a $14M Series A led by NEA to deploy AI voice agents across chronically understaffed 911 dispatch centers. The voice assistant triages non-emergency calls like parking violations and noise complaints, while instantly handing real emergencies back to human dispatchers. Why it matters: In high-turnover public safety jobs, AI is stepping in to fill roles cities simply cannot hire humans for.