Microsoft launches Agent 365 and Work IQ to command the bot workforce
Microsoft just overhauled Microsoft 365 Copilot at Ignite 2025, introducing Work IQ as a contextual intelligence layer and Agent 365 as an enterprise control plane for governing autonomous AI agents. The suite also embeds agent modes directly into Word, Excel, and PowerPoint with expanded models like Anthropic. Why it matters: Enterprise AI is shifting from individual chat assistants to complex multi-agent teams, and Microsoft is positioning itself as the infrastructure layer running them.