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ChatGPT's boss won't rule out ads

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ChatGPT head Nick Turley just admitted OpenAI is keeping its monetization options open, saying he won't categorically rule out bringing ads to the chatbot. As the company isn't projected to turn cash-flow positive until 2029, it is also actively testing a commerce affiliate program to take a cut from purchase recommendations. With over 700 million users, finding tasteful ways to make money without ruining the experience will be the real test.

ChatGPT's boss won't rule out ads
Image: theverge.com

ChatGPT might eventually come with ads, and OpenAI is no longer pretending that option is off the table.

In a recent interview on the Decoder podcast, ChatGPT head Nick Turley admitted he is humble enough not to rule out ads categorically. He was quick to add that if ads ever arrive, the company would need to be very thoughtful and tasteful about how they are integrated.

Leaving the door open for ads

Turley noted that ChatGPT itself might not naturally be an ads-focused product because it is deeply accountable to a user's specific goals. Still, he emphasized that OpenAI wants to preserve optionality as it launches new offerings.

He also praised the subscription business, but the numbers tell a story of immense financial pressure. ChatGPT just crossed 700 million total users, yet reports from April showed only 20 million paid subscribers.

Bloomberg reported in March that OpenAI expects to pull in $12.7 billion in subscription revenue this year, more than triple its 2024 total. However, the company is still burning cash and reportedly does not expect to become cash-flow positive until 2029.

Leadership sentiment is clearly shifting. Last year, CEO Sam Altman called combining ads with AI uniquely unsettling and described it as a last resort. By June, Altman softened his stance on OpenAI's podcast, saying he is not totally against it.

Commerce in ChatGPT

Beyond traditional display ads, OpenAI is testing affiliate revenue through product recommendations.

Turley revealed an internal effort called Commerce in ChatGPT, where OpenAI takes a cut when users buy recommended products. The company is already holding active talks with several merchants.

Turley insisted that affiliate deals will not compromise ChatGPT's objectivity. He claimed internal demos make it clear that the model chooses products without interference, calling that independence a magic the company must preserve.

xAI, run by Elon Musk, already has firmer plans to weave ads directly into Grok's responses. OpenAI is simply facing the same math.

Why it matters

Subscription revenue is massive, but generative AI compute costs are astronomical. We think OpenAI simply cannot afford to ignore advertising and affiliate models if it wants to stay afloat until 2029.

For regular users, this is a tricky boundary. An AI assistant relies on intimate trust in a way a Google search page never did. The moment users suspect an answer is influenced by who pays OpenAI, the core value proposition begins to erode.

The Commerce in ChatGPT pitch sounds great on paper, but preserving pure neutrality while collecting checks from merchants has historically proven nearly impossible. For now, ChatGPT remains ad-free, but the cracks in that wall are widening.

Sources (1)

  1. [1]
    theverge.com(opens in a new tab)Originaltheverge.com

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