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Microsoft gives Copilot a face that will 'age'

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Microsoft just started previewing Copilot Appearance in Copilot Labs, bringing a virtual avatar that smiles, nods, and reacts with real-time expressions. Microsoft AI CEO Mustafa Suleyman envisions an assistant with a permanent identity, its own virtual room, and a "digital patina" that ages over time. It's rolling out to select users in the US, UK, and Canada.

Microsoft gives Copilot a face that will 'age'
Image: theverge.com

Every software tool we use looks perpetually new, frozen in time and completely devoid of warmth. Microsoft wants to change that by making its AI look a little worn down.

On this week's episode of The Colin & Samir Show, Microsoft AI CEO Mustafa Suleyman laid out an unusual vision: Copilot should have a permanent presence, live in its own room, and eventually age. Suleyman said he loves things in the physical world that are rubbed down and carry scuff marks, and he is fascinated by bringing that digital patina into software.

Giving Copilot an animated face

The first step toward that permanent identity is rolling out this week. Microsoft launched an experimental feature called Copilot Appearance inside Copilot Labs.

Copilot Appearance turns the assistant into a real-time virtual avatar that can talk, smile, nod, and react with surprise based on what you are saying. It pairs real-time facial expressions with voice output and conversational memory, resembling an updated take on the animated Cortana persona Microsoft once experimented with in China.

For now, the feature is limited to select users in the US, the UK, and Canada. Suleyman teased an early glimpse of it during Microsoft's 50th anniversary event a few months ago, but the public rollout is moving slowly.

Caution makes sense here. Suleyman joined Microsoft over a year ago alongside key members from Inflection AI, the startup behind the friendly companion bot Pi. While turning Copilot into an empathetic character fits Suleyman's playbook, companion bots have recently faced intense scrutiny. Character.AI is battling lawsuits over teen addiction and safety, forcing big tech to tread carefully around digital attachment.

The war on ugly desktops

AI personas are not the only thing Suleyman wants to overhaul. During the interview, he took direct aim at the Windows desktop.

Suleyman confessed that he hates his current desktop, describing it as a noisy, neon billboard that constantly screams for attention. To stay focused on his phone, he runs a near black-and-white theme with a slight rose tint and hides almost everything except two or three primary apps.

He hinted that he wants a much quieter, simpler working environment on PCs. Those remarks suggest Microsoft might be rethinking how Copilot lives on Windows and Copilot Plus PCs in future updates.

Why it matters

For regular users, Copilot Appearance is not something you need to rush out and try, especially if you rely on AI solely to draft emails or write code. An animated face that smiles and blinks is more likely to distract you than speed up your workflow. But for people turning to AI for casual conversation or emotional grounding, real-time visual reactions make interactions feel substantially less robotic.

For the broader industry, Microsoft is charting a very different course from rivals. While OpenAI and Anthropic treat models like sterile cognitive engines, Microsoft is letting Suleyman turn consumer Copilot into an emotional, persistent companion. This shifts the battleground from raw benchmark scores to emotional lock-in.

We think the concept of an aging AI is clever psychological engineering. Humans bond with objects and entities that carry history and show signs of wear. Giving software a sense of shared time makes switching to another assistant feel like abandoning an old friend. Still, blending deep emotional attachment into an operating system used by hundreds of millions brings massive ethical liabilities. Moving slowly through Copilot Labs looks like the only responsible path forward.

Sources (1)

  1. [1]
    theverge.com(opens in a new tab)Originaltheverge.com

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